Bulk Payout Revamp

Transform bulk payout experience for revenue growth

RazorpayX is the business banking arm of Razorpay. It offers services like payouts, disbursals & refunds, automation etc. In the last year, the bulk payout feature saw significantly lower payouts due to poor UX. The objective of this project was to revamp the bulk payout to increase payout volume by providing a seamless experience to users.

Deliverables
User Research Insights
Journey Maps
Wireframes
Interactive Prototype

Duration
12 Weeks

My Role (Solo Designer on project)
Design Strategy
User Research
UX Design
UI Design

Impact
The new design increased payout volume by 25% and reduced errors by 93% within 3 months of launch.